Your products, in the conversation.
Save descriptions, prices, availability and photos in your catalog. AI can use those facts and actual product images in replies. You control catalog changes and stock updates.
AI chatbot for Instagram Direct
An Instagram chatbot that follows the conversation.
A customer asks about a product, changes the quantity and sends a photo. Your AI uses the conversation and your business knowledge to prepare the next reply.
Official Instagram connection · Business & Creator accounts
Everyday GoodsInstagram
InboxMinimum quantity
Your business knowledge
Custom printing starts at 100 bags.
Example data
Give your chatbot the facts behind a useful answer.
Your voice, with room for review.
Writing rules guide AI drafts and reviews of your team's messages. Useful customer details stay with the conversation, so you can pick it up without starting from scratch.
From a customer question to a considered reply.
Bring your business into the workspace.
Connect a Business or Creator account. Review your business knowledge and add the products customers ask about.
Try a real kind of conversation.
Use the private simulator to test product questions and changes of plan. Adjust the facts and writing rules as you review the answers.
Choose how replies go out.
Use AI drafts with your approval, or enable automatic replies for the questions covered by your guide. Your team can work in the same inbox.
About your Instagram chatbot
Can the chatbot use my product photos?
Yes. Saved catalog and business images can be used in replies. Supported customer photos can also inform the AI when available; voice recordings and video contents are not analyzed.
Do I have to turn on automatic replies?
No. You can use the inbox for AI drafts and reply review while keeping automatic sending off. Enable it separately when you have tested your instructions.
Is this also an Instagram AI agent?
Yes. Customer conversations are one part of the workspace. The wider agent also helps review team replies, prepare posts and answer questions about your business data.
Let your next reply start with the right context.
Connect Instagram and show your chatbot how your business answers customers.
Connect InstagramOfficial Instagram connection · Business & Creator accounts